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C920 image is scrambled #245

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beggehorn opened this issue Nov 28, 2023 · 2 comments
Open

C920 image is scrambled #245

beggehorn opened this issue Nov 28, 2023 · 2 comments
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bug Something isn't working

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@beggehorn
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Describe the bug
My Logitech C920 image is completely scrambled in AiTrack

To Reproduce
Steps to reproduce the behavior:

  1. Open AITrack
  2. With "Enable Preview" selected, click on 'start tracking'

Expected behavior
I would expect to see a clear image of my webcams capture

Screenshots
C920 scrambled in AiTrack

Environment (please complete the following information):

  • Windows 10 Pro 22H2
  • Webcam model: Logitech C920
  • AITrack version: 0.7.1

Camera works with every other app I've used (built in Windows Camera app, Zoom, SessionWire, etc.)
@beggehorn beggehorn added the bug Something isn't working label Nov 28, 2023
@beggehorn
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UPDATE: This appears to be a more general issue and not specific to this web cam model. I just tried with an older Logitech webcam and am having the same issue (?)

@AIRLegend
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This is usually due to having unsupported FPS and/or resolution setting values for your camera.

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@AIRLegend @beggehorn