You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Dependent on the Sample Survey - Include it to the Sample Survey pckg Use Cases for “Disaster Relief” Field Survey record type:
Record-Triggered Flow that creates Cases depending on the different values that are inputted in the Priority of Needs” field
Using the “Priority of Needs” field - parse out how many different Cases would need to be created
I.e. If client inputs “Housing, Food, Medical” in the field, we can create formulas within the Flow to segment the priorities out to ensure the order of the Cases to create
Use a Custom Metadata Type object to map the different priorities to either Case Type values or Case record Types
This allows us to provide a few examples but will let the customer be able to easily customize their process without having to edit the Flow too much
Record-Triggered Flow to create a task to reach out to the Organization that the client inputs in the “Name of Org You're Connected With” field
Within the Flow include a Get Records element to check if the Organization is already an Account record within Salesforce or if we need to create a new record for it
Record-Triggered Flow to create a task to reach out to the Contact that the client inputs in the “Need to contact anyone outside the HH?” field
eehjunggnujhee
changed the title
Create Flow Rules dependent on the Sample Survey Pckg
Create Disaster Relief Sample Survey Pckg dependent Flow Rules
Oct 5, 2023
@kdveverka
Good morning! Can we clarify how the priority setup? “Housing, Food, Medical"
Priority of Needs is a text field that it will be hard to split word if there is no pattern from a user input. thank you!
Dependent on the Sample Survey - Include it to the Sample Survey pckg
Use Cases for “Disaster Relief” Field Survey record type:
Using the “Priority of Needs” field - parse out how many different Cases would need to be created
I.e. If client inputs “Housing, Food, Medical” in the field, we can create formulas within the Flow to segment the priorities out to ensure the order of the Cases to create
Use a Custom Metadata Type object to map the different priorities to either Case Type values or Case record Types
This allows us to provide a few examples but will let the customer be able to easily customize their process without having to edit the Flow too much
Within the Flow include a Get Records element to check if the Organization is already an Account record within Salesforce or if we need to create a new record for it
Record-Triggered Flow to create a task to reach out to the Contact that the client inputs in the “Need to contact anyone outside the HH?” field
May Flow Notes
The text was updated successfully, but these errors were encountered: