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Uncaught Exception: JSON - Error keeps popping up in mac desktop application #12190

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brebren opened this issue Nov 30, 2024 · 4 comments
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bug desktop Desktop Application needs-reply Closes issue after 14 days if no reply from OP

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@brebren
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brebren commented Nov 30, 2024

Steps To Reproduce

  1. App used with Duck Duck Go browser
  2. Not sure how to reproduce. Desktop is opened in the background and while I’m one browser or other apps the Bitwarden app pops up this error. It happens almost every hour.

Expected Result

No errors, no crashing.

Actual Result

Keeps popping up error, sometimes crashes

Screenshots or Videos

No response

Additional Context

Error message

Uncaught Exception:
SyntaxError: Unexpected non-whitespace character after JSON at position 288 (line 1 column 289)
at JSON.parse ()
at /Applications/Bitwarden.app/Contents/Resources/app.asar/main.js:85790:86

Operating System

macOS

Operating System Version

No response

Installation method

Mac App Store

Build Version

Version 2024.11.2 (33636)

Issue Tracking Info

  • I understand that work is tracked outside of GitHub. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@brebren brebren added bug desktop Desktop Application labels Nov 30, 2024
@bitwarden-bot
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Thank you for reporting this issue! We've added this to our internal tracking system.
ID: PM-15464

@SergeantConfused
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Hello @brebren,

Thank you for your report. I have flagged this internally to the Engineering department; please feel free to post additional information, such as screenshots or a screen video recordings, if you wish.

Thank you again,

@trmartin4
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@brebren can you verify if this still occurs with the 2024.12.0 release of the desktop client? We addressed some issues with the DuckDuckGo integration that could have resulted in this behavior.

@trmartin4 trmartin4 self-assigned this Dec 24, 2024
@trmartin4 trmartin4 added the needs-reply Closes issue after 14 days if no reply from OP label Dec 28, 2024
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We need more information before we can help you with your problem. As we haven’t heard from you recently, this issue will be closed.

If this happens again or continues to be an problem, please respond to this issue with the information we’ve requested and anything else relevant.

@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Jan 12, 2025
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bug desktop Desktop Application needs-reply Closes issue after 14 days if no reply from OP
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