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[Bug] MQTTX GUI does not show the screen content except for top level menu bar in Surface Pro Windows 11 running on Snapdragon Elite processor #1838

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meenafirst opened this issue Dec 16, 2024 · 2 comments
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bug Something isn't working desktop MQTTX Desktop Windows
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@meenafirst
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What did I do

Installed latest version of MQTTX in a Surface Pro Windows 11 running on Snapdragon Elite processor with a OLED screen.

What happened

No error. No display in the main screen area, only top level menu is visible. Clicking on the menu items, nothing showing up.

Expected

I expected, host name, topic and connection and the payload. They are not visible.

Environment

  • OS: Windows 11
  • MQTTX version, ARM64 1.11.1

More detail

I do not see any error or logs. The MQTTX loading icon only seen in the middle of the screen.

@meenafirst meenafirst added the bug Something isn't working label Dec 16, 2024
@github-project-automation github-project-automation bot moved this to Backlog in MQTTX Dec 16, 2024
@ysfscream ysfscream added desktop MQTTX Desktop Windows labels Dec 19, 2024
@ysfscream ysfscream self-assigned this Dec 19, 2024
@ysfscream ysfscream added this to the v1.12.0 milestone Dec 19, 2024
@ysfscream
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ysfscream commented Dec 19, 2024

Duplicate of #1803

I'm sorry, but I haven't done much research on this issue yet. According to other users' answers, please try downloading the x64 version.

@pagejh
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pagejh commented Dec 22, 2024

I have exactly the same problem installing the x64 version on Windows 10.

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bug Something isn't working desktop MQTTX Desktop Windows
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