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Support request for T8531 Smart door lock with Camera
A clear and concise description of what you expected to happen.
On enabling the add-on and the HACS integration I get only 2 active sensor Debug (device) and Debug (Station). Expect to see a camera stream and Lock/Unlock options. Tried on HA Supervised and Core versions (with Eufy-Security-Ws docker) with the same output
Additional information
Go to Settings -> System -> Repairs -> Click on 3 dots (...) -> System Information and get Version and Installation Type to below fields;
Home Assistant Installation Type (OS - Supvervised - Core): 13.2
Home Assistant Core Version: 2024.11.3
Eufy Security Add-on Version: 1.9.1
Eufy Security Integration Version: 8.1.0
Using go2rtc Add-on or webrtc custom integration with integrated go2rtc: Webrtc 3.6.0
Hardware Information;
Camera Model: E330 T8531
Live Streaming Protocol (RTSP/P2P): Not working. Do not see the lock or camera
Logger: homeassistant
Source: custom_components/eufy_security/eufy_security_api/web_socket_client.py:63
integration: Eufy Security (documentation, issues)
First occurred: 5:30:46 PM (12 occurrences)
Last logged: 9:00:39 PM
Error doing job: Exception in callback WebSocketClient._on_close(>) (None)
Traceback (most recent call last):
File "/usr/local/lib/python3.12/asyncio/events.py", line 88, in _run
self._context.run(self._callback, *self._args)
File "/config/custom_components/eufy_security/eufy_security_api/web_socket_client.py", line 81, in _on_close
self.close_callback(future)
File "/config/custom_components/eufy_security/eufy_security_api/api_client.py", line 317, in _on_close
_LOGGER.debug(f"on_close - executed - {future} = {future.exception()}")
^^^^^^^^^^^^^^^^^^
File "/config/custom_components/eufy_security/eufy_security_api/web_socket_client.py", line 63, in _process_messages
async for msg in self.socket:
File "/usr/local/lib/python3.12/site-packages/aiohttp/client_ws.py", line 384, in anext
msg = await self.receive()
^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/aiohttp/client_ws.py", line 315, in receive
msg = await self._reader.read()
^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/aiohttp/streams.py", line 685, in read
return await super().read()
^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/aiohttp/streams.py", line 644, in read
await self._waiter
asyncio.exceptions.CancelledError
Support request for T8531 Smart door lock with Camera
A clear and concise description of what you expected to happen.
On enabling the add-on and the HACS integration I get only 2 active sensor Debug (device) and Debug (Station). Expect to see a camera stream and Lock/Unlock options. Tried on HA Supervised and Core versions (with Eufy-Security-Ws docker) with the same output
Additional information
Go to Settings -> System -> Repairs -> Click on 3 dots (...) -> System Information and get Version and Installation Type to below fields;
Hardware Information;
Camera Model: E330 T8531
Live Streaming Protocol (RTSP/P2P): Not working. Do not see the lock or camera
Debug Logs from Home Assistant (How to enable debug logs for eufy_security integration? #624) - Without this, I will automatically resolve this issue
Logs from Eufy Security Add-on (either from Add-ons page of Home Assistant or Docker output):
'66b7a5a8c0aa22b5184de79b96f78172d7e31ef8d52d': {
house_id: '66b7a5a8c0aa22b5184de79b96f78172d7e31ef8d52d',
user_id: '66b7a5e56c383d3adb4c7d3f7ab3e909d8f8d52d',
admin_user_id: '66b7a5e56c383d3adb4c7d3f7ab3e909d8f8d52d',
role_type: 2,
house_name: "kee***'s Home",
is_default: 1,
geofence_id: 0,
address: '',
latitude: 0,
longitude: 0,
radius_range: 0,
location_msg: 0,
create_time: 1733102964,
away_mode: 0,
home_mode: 0
}
}
}
2024-12-02 01:31:04.335 DEBUG eufy-security-ws:eufy-security-client [http] [HTTPApi.request] Api request {
method: 'post',
endpoint: 'v2/house/station_list',
responseType: undefined,
token: 'REDACTED',
data: {
device_sn: '',
num: 1000,
orderby: '',
page: 0,
station_sn: '',
time_zone: -18000000,
transaction: '1733103064334'
}
}
2024-12-02 01:31:04.424 DEBUG eufy-security-ws:eufy-security-client [http] [HTTPApi.request] Api request - Response {
token: 'REDACTED',
request: {
method: 'post',
endpoint: 'v2/house/station_list',
data: {
device_sn: '',
num: 1000,
orderby: '',
page: 0,
station_sn: '',
time_zone: -18000000,
transaction: '1733103064334'
}
},
response: {
code: 0,
msg: 'Succeed.',
data: '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'
}
}
2024-12-02 01:31:04.426 DEBUG eufy-security-ws:eufy-security-client [http] [HTTPApi.getStationList] Decrypted station list data [
{
station_id: 1130668997,
station_sn: 'T8531K1024290ABA',
station_name: 'Front Door',
station_model: 'T8531',
time_zone: 'EST5EDT,M3.2.0,M11.1.0|1.1159',
wifi_ssid: '',
ip_addr: '192.168.30.112',
wifi_mac: '102CB150F1B3',
main_sw_version: '0.1.3.9',
main_hw_version: '0.0.0.3',
sec_sw_version: '0.4.4.5',
sec_hw_version: 'AT+ANKER_GET_HW_VER V2',
ai_kernel_version: '1.1.2',
ai_rootfs_version: '1.1.9',
ai_algor_version: '1.1.2',
sec_sw_time: 1733090346,
ai_kernel_time: 1733085149,
ai_rootfs_time: 1733085149,
ai_algor_time: 1733085149,
bt_mac: '102CB1A6444D',
device_type: 189,
event_num: 12,
sku_number: '',
lot_number: '',
cpuid: '62e8d76eca856b3c',
create_time: 1722406636,
update_time: 1733103025,
status: 1,
station_status: 0,
status_change_time: 0,
p2p_did: 'USPRBMA-187385-VKNVV',
push_did: 'USPRBMA-187385-VKNVV',
p2p_license: 'XZWNJJ',
push_license: '',
ndt_did: 'USPRBMA-187385-VKNVV',
ndt_license: '',
wakeup_flag: 7,
p2p_conn: 'EFGBFFBKKEJKGGJJEJGIFKEGHBMPHBJJCFENBNHDBDNMOPOBGNAIHMODCMLOINOGAONEPFDALPINAJDJMNJIJNFKMIOHAHCNEGCKHLBCJKLLEEDKAOBDPEJDGN',
app_conn: 'EBGCFGBNKDIHGMIMFJHMFCFAGHMPGPMEGEEOADDDBFIAKOLICPBPCLOOHCKGJGKFBHNGLKCCPDNFAN',
query_server_did: '',
prefix: 'USPRAMD',
wakeup_key: 'N2VlNTQ2OTAwNzY5',
signaling_servers: [
'https://webrtc-signal-us.eufylife.com',
'https://3.140.98.24'
],
member: {
family_id: 0,
station_sn: 'T8531K1024290ABA',
admin_user_id: 'REDACTED',
member_user_id: 'REDACTED',
short_user_id: '0005',
member_type: 1,
permissions: 0,
member_nick: '',
action_user_id: '',
fence_state: 0,
extra: '',
member_avatar: '',
house_id: '',
create_time: 1733102966,
update_time: 0,
status: 0,
email: '',
nick_name: '',
avatar: '',
action_user_email: 'REDACTED',
action_user_name: 'REDACTED'
},
params: [
{
param_id: 0,
station_sn: 'T8531K1024290ABA',
param_type: 1140,
param_value: '1',
create_time: 1733090307,
update_time: 0,
status: 1
}
],
devices: [
{
device_id: 1141292399,
is_init_complete: true,
device_sn: 'T8531K1024290ABA',
device_name: 'Front Door',
device_model: 'T8531',
time_zone: 'EST5EDT,M3.2.0,M11.1.0|1.1159',
device_type: 189,
device_channel: 0,
station_sn: 'T8531K1024290ABA',
schedule: '',
schedulex: '',
wifi_mac: '102CB150F1B3',
main_sw_version: '0.1.3.9',
main_hw_version: '0.0.0.3',
sec_sw_version: '0.4.4.5',
sec_hw_version: 'AT+ANKER_GET_HW_VER V2',
sector_id: 0,
event_num: 0,
wifi_ssid: 'DDMM',
ip_addr: '192.168.30.12',
ai_kernel_version: '1.1.2',
ai_rootfs_version: '1.1.9',
ai_algor_version: '1.1.2',
sec_sw_time: 1733090346,
ai_kernel_time: 1733085149,
ai_rootfs_time: 1733085149,
ai_algor_time: 1733085149,
bind_time: 1733090341,
bt_mac: '102CB1A6444D',
local_ip: '',
language: 'en',
sku_number: '',
lot_number: '',
cpuid: '62e8d76eca856b3c',
create_time: 1722406636,
update_time: 1733103025,
status: 1
}
],
sensor_info: null,
is_init_complete: true,
virtual_version: '',
house_id: 'REDACTED'
}
]
Would you share your device with me in case further debugging required? (Yes/No): Yes
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