| copyright | lastupdated | keywords | subcollection | content-type | ||
|---|---|---|---|---|---|---|
|
2024-04-08 |
registry, connect, firewall, proxy |
Registry |
troubleshoot |
{{site.data.keyword.attribute-definition-list}}
{: #troubleshoot-connect} {: troubleshoot} {: support}
You're unable to connect to {{site.data.keyword.registrylong}} and you get the message connection reset.
{: shortdesc}
You can't connect to {{site.data.keyword.registrylong_notm}} and you receive the following message: connection reset.
{: tsSymptoms}
The following alternatives are possible causes: {: tsCauses}
- Scenario A. Firewall or Calico rules are in place.
- Scenario B. The connection to {{site.data.keyword.registryshort_notm}} is through a proxy.
- Scenario C. IP allowlists are configured.
- Scenario D. Context-based restrictions are configured.
You can fix this problem in the following ways: {: tsResolve}
- Scenario A. Check your firewall or Calico{: external} rules.
- Scenario B. Connect to {{site.data.keyword.registryshort_notm}} without a proxy.
- Scenario C. Use IP addresses that are in your allowlist.
- Scenario D. Ensure that your context-based restrictions give you access to {{site.data.keyword.registryshort_notm}}.