Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Cannot make call #930

Open
MinhQuanGRF opened this issue Dec 12, 2024 · 3 comments
Open

Cannot make call #930

MinhQuanGRF opened this issue Dec 12, 2024 · 3 comments

Comments

@MinhQuanGRF
Copy link

Currently I am integrating RingCentral Embeddable into my website. It works quite well.
But when I load the website via webview. It says Web Phone Unavailable.
I have granted permission to the microphone. However on Android it doesn't work, on iOS it works quite well.
Can you guess what the problem is here?
Please help @embbnux. Thanks.

@embbnux
Copy link
Collaborator

embbnux commented Dec 13, 2024

hi @MinhQuanGRF For web phone, Microphone permission, WebRTC and media API are required. Need to check if WebRTC and media API are enabled in your webview project. And can you share console logs from the android webview.They should help us to track issue quickly.
In years ago, we have a experimental project to run RingCentral Embeddable with Cordova, it is outdated, but I think it may help you:
https://github.com/ringcentral/ringcentral-embeddable-mobile/
https://github.com/ringcentral/ringcentral-embeddable-mobile/blob/main/src/app/config.xml

@MinhQuanGRF
Copy link
Author

How can I share android webview logs?

@embbnux
Copy link
Collaborator

embbnux commented Dec 13, 2024

I am not good at android, maybe you can try this https://developer.android.com/develop/ui/views/layout/webapps/debugging

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants