Device status unknown

[Yeahoover]

HA core version

2024.7.2

Current integration version

v0.5.2

Last known working integration version

v0.4.3

Device type and model

Dehumidifier 00000Q12 (0)

Used App

NetHome Plus

The description of problem

Hi there,

I have updated the integration and since then the device status switches to unknown more or less directly after a reload. I have removed the device and added it again. Some behavior. I switched on debug log and pasted what I found. I hope this is enough:
Logger: midealocal.device
Quelle: /usr/local/lib/python3.12/site-packages/midealocal/device.py:239
Erstmals aufgetreten: 11:21:16 (1 Vorkommnisse)
Zuletzt protokolliert: 11:21:16

[153931628307436] Unknown error : /usr/local/lib/python3.12/site-packages/midealocal/device.py, 219
Traceback (most recent call last):
File "/usr/local/lib/python3.12/site-packages/midealocal/device.py", line 219, in connect
self.refresh_status(wait_response=True)
File "/usr/local/lib/python3.12/site-packages/midealocal/device.py", line 344, in refresh_status
raise SocketException
midealocal.exceptions.SocketException

Thanks!

The logs

Logger midealocal device.txt

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Title: Device status unknown

[chemelli74]

Last known working integration version

last version before update

We need the version you was using, last is not an identifier.

The logs

Logger midealocal device.txt

We also need full debug log.

[Issues-translate-bot]

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Same here
midea.log

[chemelli74]

Use the thump up in the issue opening, no need to write "same here" is just overwhelming notifications.

[Yeahoover]

Sorry, first time I open an issue. I don't know the previous version I had. Is there a way to find it out without loading a backup?
home-assistant_midea_ac_lan_2024-07-11T09-48-51.056Z.log

[wuwentao]

@Yeahoover
firt of all: this device works well in previous midea_ac_lan ? all the device status and device control action can execute pass and works well?
just to confirm you had used it to control device pass and control pass, not only add it pass.....

I'm not sure with your old configs and whethere you have edit some configs to got add device job pass.

so we can recheck with below steps:

1. remove this device from HA web UI from midea_ac_lan
2. you need to login HA terimal via ssh or just Terminal add-on from the web UI
3. run this command cat /config/.storage/midea_ac_lan/153931628307436.json in ssh or Terminal
4. copy the file content output and share it to us in current issue, also used as a config backup.
5. continue delete this backup file with run rm -rf /config/.storage/midea_ac_lan/153931628307436.json

once it done, all the env is clear now, make sure you have enabled midea_ac_lan and midealocal debug log (got it from README in current repo), restart HA.

add your device and confirm it again.

it used to confirm you are not using an error configs file, for example, if your device is v3 and you just manual add it with v2, it still can add pass.

after got this check, if it still can't works, you can use HACS to rollback to a old version to confirm it again.
you can select the version number via HACS--> Midea_AC_LAN --> redownload action in the right top of the page with three dot.

[syntesys87]

home-assistant_midea_ac_lan_2024-07-11T14-30-49.268Z.log

This is my log with configuration:
cat 142936511635146.json
{
"name": "Clima Cameretta",
"device_id": 142936511635146,
"type": 172,
"protocol": 3,
"ip_address": "192.168.1.26",
"port": 6444,
"model": "00000Q1C",
"subtype": 44204,
"token": "26A151DC3C4097927D79A8E630EF4B7BF6043D303965B2A1EC686042C8D5DED6E9772E6E14AC3BD368FCF85112BDE1DCCEEAC1FFAF9702A30BFFA89194C403B6",
"key": "5EA160607FEB47ABAA2021387D00C1631F9AF8A444414453A1B51BDFB984973E"
}#

From today, the climate stopped working, I don't know if the problem is related to some HA update or other, I also downgraded to 0.4.3 version (where all worked), but the refresh call crashes everything; on HA start the climate works, after a refresh they became unavailable; if I reload the device, for 30 seconds it works, but after auto refresh it became unavailable.

[Yeahoover]

Hi, sorry, I do not fully understand what you want me to do.

I restored a backup to get Home Assistant Core back to 2024.7.1 and this integration to v0.4.3 and it worked again (I get the status and I an execute actions on it).
I only updated this integration to v0.5.2 and it shows the described error.

[syntesys87]

I have HAOS version 2024.7.1, tried to redownload 0.4.3 version, full reboot and working.

[rokam]

midea-lan/midea-local#217 should fix it

[rokam]

@syntesys87 is v0.5.3 working?

[Yeahoover]

@rokam I updated to v0.5.3 (and Home Assistant Core 2024.7.2), The status can now be read, but actions do not work.
home-assistant_midea_ac_lan_2024-07-13T07-41-52.045Z.log

[rokam]

Can you please follow the instrutions from readme to enable debug?

[Yeahoover]

@rokam
home-assistant_midea_ac_lan_2024-07-13T12-32-26.127Z.log

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@rokam
home-assistant_midea_ac_lan_2024-07-13T12-32-26.127Z.log

[rokam]

@Yeahoover without complete logs we aren't able to identify the root cause of the issue. Your logs are partial and they have almost the same content.

[Yeahoover]

I switched the debug on as explained in the read me. I don't know what else to do. maybe somebody else can provide a log.

[Yeahoover]

@rokam I had to restore an older backup because my history suddenly stopped working. Backup was from before I ever had any issues with the integration. I upgraded Home Assistant Core to 2024.7.2 and after that the integration to v0.5.3. Everything works for me now (Status and Actions).

[syntesys87]

@Yeahoover also for me seems working, launched from remote, I'll test in 5-6 hours at home.

[eldonzo]

I'm still having issues, even automatic configuration doesn't work well, it gives me same information for the two AC split I have...
Unfortunately I don't have a working backup, any advice on how can I reset the situation to making it work again?

[rokam]

@eldonzo your error might be a different one. Please open an issue and attach a complete log.