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README.md

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Building a slackbot ticketing system

  • Listen to user messages.
  • Create a Linear ticket if user is reporting an issue or requesting a feature.

Future

  • Build an RAG system.
  • Based on user queries find the most relevant documents in knowledege base and reply if some answer is there.
  • In the answer send a button asking if it solves user's queries and if not then only create a Linear ticket.

Set up the tool

  • Copy .env.example in .env file
  • Fill the keys for composio and openai