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Update account-recovery.yml #3567

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10 changes: 9 additions & 1 deletion .github/ISSUE_TEMPLATE/account-recovery.yml
Original file line number Diff line number Diff line change
Expand Up @@ -25,6 +25,7 @@ body:
State the reason for your request
- Lost access to email address
- Lost 2FA authentication app or security token
- Lost recovery codes
validations:
required: true

Expand All @@ -46,8 +47,15 @@ body:
description: |
By their nature account recovery issues are labor intensive. The PyPI team has limited resources available for their completion.

There may be a delay of a week or more between responses for these issues.
There may be a delay of few months or more between responses for these issues.
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options:
- label: I understand that it may take a significant amount of time to process my account recovery request.
required: true

- type: checkboxes
attributes:
label: Recovery code lost
options:
- label: I have lost my 2FA authentication app or security token, and my recovery code as well
required: false
...
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